1-877-568-1851 (TTY Users 711)
Speak with a Licensed Sales Agent
1-877-568-1851 TTY Users 711
Mon - Fri, 8 a.m. - 8 p.m. CST

Privacy Policy

Effective Date: 08/29/2016

GoMedicare.com powered by GoHealth LLC, collectively, “GoMedicare,” “We,” “Us,” or “Our,” believes it is important for you to know and understand how our website collects and uses your information, and the steps we take to protect your privacy. Please read this privacy policy carefully.
Please note that this privacy policy only applies to this website, http://www.gomedicare.com. By accessing this website and/or using our service, you agree to abide by this Privacy Policy and our Terms and Conditions.

Information you provide and how we use it

GoMedicare.com powered by GoHealth LLC uses this website to collect two (2) kinds of information: personally-identifiable information and non-personally-identifiable information.

Personally-identifiable information:

When you use our Service, you are authorizing the sharing of your inquiry and your personally-identifiable information with other businesses that provide services that match your inquiry or may provide other valuable services to you. The personally-identifiable information we collect may include, but is not limited to:

  • Name
  • Address
  • Email address
  • Phone number
  • Demographic information
  • Credit information
  • Health information
  • Other financial information

Non-personally-identifiable information:

While you are visiting this website, our hosting service will automatically track information that may include but is not limited to:

  • IP addresses
  • Referral information
  • Browser details
  • Number of page views
  • Number of repeat visits
  • Internet Service Provider
  • Region or geographic location

When you provide your information, you consent to be contacted via automatic telephone dialing system, by artificial/pre-recorded message, by text message at the telephone number you provide, and/or by receiving mail and email at the mailing and email addresses you provide from or on behalf of GoMedicare, insurance carriers or their agents, and partner companies.

Your cellular carrier’s message and data rates may apply. GoMedicare does not charge you for sending or receiving text messages.

Please note that insurance institutions and other services who subscribe to our system may provide insurance products and other services. By submitting your information to us, you are also authorizing these businesses to contact you directly by mail, email, telephone, or text message with information about insurance products or other services they offer.

You expressly consent to receive phone calls and email regardless of whether you are on any Federal or state DNC (“Do Not Call”) and/or DNE (“Do Not Email”) list or registry.
If you provide your information and we contact you, or you contact us, we may keep a record, including but not limited to telephone recordings, email logs, and chat logs, of your interaction with us.

You may also provide personal information about other people in your household, such as their name, date of birth, and gender. This information is only used for the sole purpose of completing your request.

Opting Out

You may revoke your consent for us to contact you at any time. If you no longer wish to receive communications from GoMedicare.com or our affiliated marketing partners, you may opt-out of receiving them by following the instructions included in each newsletter or communication, or by emailing us at customerservice@GoMedicare.com or calling us at 1-888-250-2309 or writing to the address below:

GoHealth
220 W. Huron Street
Chicago, IL 60654

If your personal information changes and you wish to correct, update, amend, or remove your personal information, please contact us. We may retain portions or all of your information as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Tracking Technologies

Technologies such as: cookies, beacons, tags, and scripts are used by GoMedicare.com and our partners, affiliates, or analytics and service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

We may combine this automatically-collected log information with other information we collect about you. We do this to improve and market goods and services we offer you, analytics, or site functionality.

How we protect and secure your information

The security of your personal information is important to us. When you enter sensitive information (such as a health and financial information) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

California residents privacy rights

Companies that collect personally-identifiable information from California residents and disclose such information to Third Parties (including affiliated entities) for marketing purposes must, in response to a request by a consumer, either (1) provide a list detailing the categories of information shared and the entities to which such information was provided, or (2) provide a mechanism by which a consumer may opt-out of having their information shared with Third Parties.

GoMedicare.com has elected the second option, and you may request that your personally-identifiable information not be shared with third parties by sending your request, including your full name, email address, and postal address to:

GoHealth
220 W. Huron Street
Chicago, IL 60654

In accordance with California Civil Code Sec. 1789.3, California resident users are entitled to know that they may file grievances and complaints with California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to dca@dca.ca.gov.

CAN-SPAM Compliance

GoMedicare.com powered by GoHealth LLC is committed to be compliant with all Federal regulations, including the Federal CAN-SPAM Act of 2003.

GoMedicare.com only sends email to those of our visitors who have “opted in” to receive these communications. Individuals “opt in” to our email communications by voluntarily providing us with their email address and submitting a form that acknowledges their agreement with our Terms of Use and Privacy Policy.

You may “opt-out” of any communication from GoMedicare.com at any time. Use the “unsubscribe” link at the bottom of any email you receive from GoMedicare.com, and we will remove you from our mailing list. In addition, you may contact us at the address above and request to be removed from our mailing list.

Occasionally, GoMedicare.com will partner with a third party who may provide additional relevant email advertisements to our consumer’s requests.

Unsubscribing from communications from GoMedicare.com does not guarantee that you will no longer receive communications from our third party partners; you must contact that third party directly.

Be advised that we cannot control the policies of our third party partners, nor can we guarantee or represent their compliance with the CAN-SPAM Act or any other state or Federal law.

Links to other websites

This website may feature links to other websites owned and operated by third parties. Be advised that GoMedicare.com powered by GoHealth LLC is not responsible for the content or services of these third party sites. Privacy Policies and Terms of Use, if any, of these third party sites may differ from GoMedicare.com’s Privacy Policy and Terms of Use. We encourage you to read the Privacy Policies and Terms of Use of any website you visit.

Information from minors

GoMedicare.com powered by GoHealth LLC does not knowingly solicit or collect information from anyone under the age of 13.

Changes to this policy

GoMedicare.com powered by GoHealth LLC reserves the right to modify this privacy policy at any time, so please review it frequently. An updated copy of this Privacy Policy will be clearly posted and accessible on this website at all times.

Want help finding the right Medicare coverage?
1-877-568-1851 TTY Users 711
to speak with our licensed sales agents

GoMedicare is a GoHealth brand.

GoHealth is a licensed and certified representative of Medicare Advantage [HMO, PPO and PPFS] organizations [and stand-alone prescription drug plans] with a Medicare contract.  Enrollment in any plan depends on contract renewal.   •   This information is not a complete description of benefits. Contact the plan for more information.   •   Limitations, copayments and restrictions may apply.   •   Benefits, premiums, and member cost-share may change on January 1 of each year.   •   You must continue to pay your Medicare Part B premium.   •   A Private Fee-for-Service plan is not Medicare supplement insurance. Providers who do not contract with our plan are not required to see you except in an emergency.   •   This is not a complete listing of plans available in your service area. For a complete listing please contact 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day/7 days a week or consult www.medicare.gov.   •   Medicare has neither reviewed nor endorsed this information.   •   Not connected with or endorsed by the U.S. government or the federal Medicare program.   •   Humana Inc. and its subsidiaries (“Humana”) do not discriminate on the basis of race, color, national origin, age, disability, or sex. English: ATTENTION: If you do not speak English, language assistance services, free of charge, are available to you. Call Toll Free: 1-877-493-9307 TTY Users: 711 Hours: 7 days a week 8 a.m. – 8 p.m.  •   Español (Spanish): ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.  Llame al Toll Free: 1-877-493-9307 TTY Users: 711 Hours: 7 days a week 8 a.m. – 8 p.m.  •   繁體中文 (Chinese): 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 Toll Free: 1-877-493-9307 TTY Users: 711 Hours: 7 days a week 8 a.m. – 8 p.m   •  Medicare Supplement insurance is available to those age 65 and older enrolled in Medicare Parts A and B and in some states to those under age 65 eligible for Medicare due to disability or End Stage Renal disease.   •   Medicare Supplement insurance plans are not connected with or endorsed by the U.S. government or the federal Medicare program.   •   Legislation: If you are already a member of a Medicare Advantage plan, you are not allowed to purchase a Medicare Supplement policy. You also cannot have prescription drug coverage under a Medicare Supplement policy and a Medicare Part D plan at the same time.    •    Y0040_MULTIPLAN_GHHJQU7EN_17 (Pending)   •   Last Update 8/1/2017